Everyone knows the payments industry loves, and I mean LOVES their buzz words and acronyms and it is just assumed everyone understands what they represent. For the last few years, every merchant discussion contains mention of “Omnichannel”. For any of you who aren’t exactly sure what that is…..this article is for you.

I hope you find this link helpful:http://www.bsminfo.com/doc/multichannel-omnichannel-customer-experience-and-retention-0001

July 19, 2016

Plain English, please.

Everyone knows the payments industry loves, and I mean LOVES their buzz words and acronyms and it is just assumed everyone understands what they represent. For […]